Control Panel

Request to Book

Tours and Cruise are not enabled with online booking. End user can request to book the content and the travel agent will make the booking via their own channels and simply use Intrwiz to drive new leads and convert them into bookings. This is all managed via the Travel Agent Interactive Dashboard. You can set any product segment to Request to Book.

Suppliers

In this section, you can set your supplier filters and markups.

Filters

For Tours and Cruise, the Company Administrator has the ability of turning off suppliers.

This option, which allows the Company Administrator to set up mark-ups if needed, is only available for Flight and Hotels

Mark-ups can be set as either a % or an amount. Agents can pre set mark-ups for specific time periods and also what price range a specific mark-up is valid for.

The system is set-up with a range of auto-triggered emails. The Company Administrator can choose what email templates to enable. All emails will be sent with your logotype and footer. If you need to adapt or add emails, please contact Intrwiz.

The Company Administrator can upload the logos to be displayed on the emails. Size should be 275px * 50px.

The Company Administrator can set their legal and privacy terms and conditions in this section. These are then included on the Online Collaborative Booking Solution.

Intrwiz is set-up to import booking data from three GDS systems: Sabre, Travelport and Amadeus.
We use this booking data to create a Trip in the Collaborative Online Booking Solution starting with the Flight booking.

Intrwiz is integrated with Sabre and Travelport, and soon with Amadeus. To enable the GDS import process, these are the steps that need to be completed:

Step 1. Contact your account manager in Sabre or Travelport to set up your account with them, which allows you to drop a booking into our GDS queue. See more details in “Travelport Queue Setup” and “Sabre Queue Setup”.

Step 2. Use the Intrwiz Control Panel to enter your GDS settings, including Pseudo City Code (PCC) of the agency and agent sign on code for each agent within the agency. See below sections for more details.
Once proper settings are entered, the Intrwiz application will look into the GDS queue and import the booking that matches the agency and agent’s settings.
In the Control Panel:
Log in into the Control Panel as a Company Admin. After creating the Agency, go to the “Agency” tab and click “Edit”.

Click on “GDS Importer Setting for Agency” and a modal will pop up. Enter the Pseudo City Code (PCC) for the GDS system that applies to you.

As a Company Admin, you can also create Agents through the Control Panel and then enter the GDS settings for the specific Agents.

Once the PCC code for your Agency is saved, and the sign code is saved for the Agent, your GDS importer will become active. Intrwiz will start to import your bookings from the GDS. You can disable this by saving an empty value for the PCC and agent sign code.
When logged in as the Agency Admin, you can set up the PCC code for your Agency.

When logged in as an Agent, you can set up the Agent sign code for yourself.

Once the proper settings are created, Intrwiz will look into the GDS queue and import the booking that matches the Agency and Agents settings.
After creating the booking in the GDS, Intrwiz will drop this booking into Agent’s Intrwiz dashboard automatically. The Agency Admin can log in to Intriwiz to view all the bookings under the Agency as well as filter by agent.

In order for Intrwiz technologies to retrieve agency PNRs created for the Intrwiz product, the process involves using the Apollo ‘QEP’ queue placement command to queue a PNR to a specified Snowstorm queue for processing.
Intrwiz will then check the queue at regular intervals, using the record locator to retrieve the rest of the traveller’s information, and generate the collaborative customer environment.
This document details the methods for enabling this functionality through either a hot key or a ‘silent listener’ installed on an agent’s Galileo Desktop installation.

Step 1. Test for Selective Access
Prior to installing, and with NO PNR active, enter QEP/2G60/33 in each PCC where you will be working.

If the response is:

NO AGREEMENT EXISTS FOR PSEUDO CITY –2G60

Enter the following entry one time only: PAPERA/2G60¤SNOWSTORM/23

If the response is:

NO PNR IN AAA

Then everything is set up as needed.

Step 2. Determine installation method

For automatic queuing of every PNR to Intrwiz for processing:

Quit Galileo Desktop

Run the installer that is included with these instructions (Windows only) Restart Galileo Desktop

Stop here in these directions, automatic queuing should now be enabled For manual queuing of select PNRs to Snowstorm for processing:

Continue through the rest of these instructions

Step 3: Programmable Keys Menu

Select ‘Companions’ > ‘Programmable Keys’

Step 4. Select an Unused Key

Step 5: Enter Queue Command

Command:

QEP/2G60/33

Description:

Queue PNR to Snowstorm

Note:

= (key to the left of #1 key) 
= CTRL-ENTER

Step 6: Save

In order for Intrwiz to retrieve agency PNRs created for the Intrwiz product, the process involves using the Sabre ‘QP’ queue placement command to queue a PNR to a specified Snowstorm queue for processing.
Intrwiz will then check the queue at regular intervals, using the record locator to retrieve the rest of the traveller’s information, and generate the collaborative customer environment.
This document details the methods for enabling this functionality through either via a terminal entry or Programmable (PF) keys.

Step 1. Test for Branch access

With an active PNR, Enter QP/SS PCC200/11 in each PCC where you will be working.

If the response is:

Create Branch Access

Enter the following entry one time only;

W/TAA[agency PCC]‡B{Your PCC]

In case you are unable to do the above, you can reach out to your Sabre Helpdesk and they will be able to open the branch access.

Step 2. Determine Queuing method

For automatic queuing of every PNR to Snowstorm for processing:

You can create PF programmable keys with the QP entries as mentioned below in the Programmable Keys section.

For manual queuing of select PNRs to Snowstorm for processing:

Retrieve the PNR you want to Queue to SS PCC. Do QP/SS PCC200/11 entry in Sabre.

Step 3: Programmable Keys Menu
Open Quick & PF Keys under HELPER APPS

Select any unused PF Keys.

Enter Description like “Queue Snow” under PF Key Description.

Enter Command as mentioned below in the PF Key Command section.Command:

^SRFNBTS-SS PCC/187/11§6P§ER^ENote:

^ = key to the left of #1 key

§ = Backstroke key

Click Save As under the emulator folder.

Amadeus Queue Setup
Coming soon!